Thread: Helix Update?
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Old 12-22-17 | 04:17 PM
  #728  
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linberl
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Originally Posted by RichardLee
Free of obligations, Richard starts to reveal all.



KS per se may not give refunds. But apparently, there is a mechanism in KS by which a project starter can refund a backer. A full refund too, not necessarily the amount collected after KS takes their cut. This may not be well known which why I said KS aficionados (only) may be aware of it. I don't know the inner workings of a refund, like if there is a fees and schtuff between KS and the project starter. But the refund process definitely can be initiated by the project starter.

After my departure (actually more like an ousting) I expected Helix to send a partial refund (pledge - KS fee) by PayPal or maybe a good old fashion cheque (check to you Yanks) by postal mail. To my surprise, I received an auto-notification email from KS saying a refund has been forwarded to my original method of payment (and instructions what to do if that did not exist any longer). The refund appeared on my credit card balance a couple business days later.

Again, I'd point out that my case is unusual.
Wow very unusual. In my case I had the CEO of Amex try to get KS to refund me on a project and they flat out refused. I ended up getting 70% back direct from the developers and was out 30% for nothing. You must have
great c/c karma!
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