View Single Post
Old 01-14-18 | 09:28 AM
  #5  
BNB's Avatar
BNB
Full Member
 
Joined: Oct 2014
Posts: 496
Likes: 15
From: NH, CA

Bikes: road, mtb, tandem, gravel, tt

My LBS IS handling the warranty - they'll send it back for me and get a replacement. Unfortunately they said sram isn't terribly speedy so I'll be on another bike for a while.


Originally Posted by Ransom17
I wasn't aware people were having issues with eTap. It's not super common here, but I know one guy who has it, and he hasn't had any issues. If you had bought it from our bike shop and it stopped working WE would look into warranty from SRAM for you. Not sure what the deal is with your LBS that they wouldn't take the initiative and start that process for you. "Stick with Di2 for now" isn't an answer - UNLESS you didn't actually buy it from them. hehe.
BNB is offline  
Reply