In case you didn't read the whole thread, this is the opening post from Big Wally. Maybe you could help out and give him some good advice. I am sure he would appreciate it:


Having some impact-related noise coming from the shok cartridge area. Started suddenly after ~1300 silent miles and coincided with the shok somehow binding resulting in loss of 1/3 to 1/2 of its normal range of travel. LBS able to restore range of motion but not eliminate the noise. Modest impacts (which are frequent) result in a knock sound reminiscent of two metal surfaces contacting each other that presumably shouldn’t be, and weren’t before the binding occurred. LBS has tried retorquing etc and also swapping FS cartridges. Knock still present and now also present on the donor Roubaix. Both puzzling and troubling.
So I’m curious if other 2017-2018 Roubaix (or Diverge with FS) have had same/similar issues. And if so how was the problem resolved? Thanks