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Old 04-04-18 | 01:45 PM
  #17  
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chephy
Two H's!!! TWO!!!!!
 
Joined: Jul 2005
Posts: 4,270
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From: Toronto, ON
Originally Posted by veganbikes
Reach out to Arcteryx. They make excellent jackets that are meant to last with good care and could certainly help out with care tips and if there are issues with the jacket that cannot be fixed with normal care they might help with a warranty.
Thanks for the reply. Yes, it was supposed to be waterproof; it was definitely sold to me as such by a reputable dealer. I did reach out to the company but they were of very limited help. Basically shrugged their shoulders, and did nothing, which surprised the hell out of me because of how good their excellent reputation. I was on an extended out-of-the-country trip at the time, so figuring out shipping etc. would have been too much hassle anyway.
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