My Bryton 530 is frozen. I've tried resetting it (to do this, you push both buttons on the lower edge, and the power button on the right edge, all at the same time). This momentarily turns the screen off; and then it comes up with the 'start' screen (bike rider logo with the word 'Rider') which is where it's frozen. So I wait a while... and reset it again. Same thing.
Has anyone else encountered this?
Edit: I contacted Bryton support; they asked me to send the unit to them for repair or replacement.
My Bryton 530 freezed when upgraded firmware. When came from my first 2018 ride (21st of April), I synced the ride and then device asked me if I want to upgrade it which I confirmed (sync via Wi-Fi). Shortly after display freezed and I reset it (it was possible only when connected to usb) by pressing 3 buttons together (as written in Quick guide). When reset, device went to "Engineer mode" on the screen and there was nothing left to do. I contacted supplier the same day on Saturday (bike24.de) and on Monday morning they send me document for free postage to their center (very good customer service). I hope they will repair or send me a new device ASAP for free since warranty expired only 1 week after 1 year of paying (I received device 10 days after payment).
Did they repair your device or you get a new one (and how long it took)?
Regards, Andrej
Bryton freezed display after reseting (no can do).