Originally Posted by
Charles Wahl
Perhaps I used too broad a brush, by saying "administration". But it's not a good sign when you go looking for answers, or response to problems, and end up with "that's another department." As I said, I haven't seen any notion of a commitment to fix this, just "why do you need that" posts, and other users' pleas to fix it.
I understand what you mean. I work in a produce warehouse and some lady came walking in past the forklifts and complained to me that we charged her too much for her phone bill. In that case, I had to call Comcast from my own phone and ended up spending a half hour of my work time trying to help her and that put me behind on my inspection reports.
I was merely explaining to you the difference between the admins and the techs in regards to job description, hoping you'll understand why the admins could not answer you. My apologies if I didn't just take care of it for you from the start like I did with the lady in the warehouse.
But here's a link that WILL have answers.
https://www.bikeforums.net/forum-sug...er-assistance/
You can see it from the main page on this site.