how can you call what the OP wrote as nonsense when you didn’t bother to read it. If you did bother to read the original post, you will see that they didn’t have a problem. They just want to know current experiences and if the customer service has changed since the 5 year old thread. You are another person who doesn’t seem to understand what the whole point of this thread is. You seem to make comments and make assumptions without even reading what people write. The OP asked you to say what was so nonsensical about what he wrote. You can even do that. The OP and some other people write a lot to support the things they say. Unlike people who call posts nonsense and then don’t provide evidence.

you are right that this is a folding bike forum. Origami is a folding bike company. What is your issue there?