Originally Posted by
69chevy
So you were sold a bike with a bad innertube and since the salesman didn't catch it... you now hate the shop and will never go back? And his mistake is Trek related?
It was the overall experience. The mechanic was told to assemble it, tune it up and make it road-worthy. Flat tire definitely does not = road worthy
Secondly, the group of employees BS-ing and having no interest in helping customers was a major turn off
The fact that they set up my seat like they did made me feel like the mechs had no clue what they were doing
They couldn't offer to help a small woman carry a big bike into the shop from 20 feet in front of the door? c'mon. These guys were just shooting the ****.
I don't care about the bad tube. That **** happens. I paid them good money to do a job and they totally half-assed it.