My local LBS is only open on Sunday during the summer. Last summer we stopped in on a Sunday after noon. We found an older model bike that was well discounted and a perfect fit. Decided to buy it for my husband. They said they’d get it ready, take off the bottle cages ect. We went back to get it and he took a spin around the park and crashed on the first turn. Thankful it was a very general fall onto grass. Turns out the employee who got it ready didn’t check everything over and the stem bolt was loose so he couldn’t turn.