What all did you have on your bike and did you stick to the weight limits they suggested? I use my elite as my all rounder but I also keep it well within the limits of the weight. When bikepacking/touring, I use a full frame pack, arkel rollpacker in front and back, a RD gas tank/jerry can/feedbag, and two salsa anything cages on both forks.
Weight limits THEY suggested? You mean like the bike shop gave me an Owner's Manual? That didn't happen. Maybe that's why I no longer do business with them. Well, one of the reasons, anyway.
Full frame bag by Revelate, handlebar roll, Viscacha seat bag by Revelate, and a pair of medium sized panniers on the rear rack, holding 10 days supply of food and a bear vault. Don't pack when you're hungry.
i dunno. I'm 170 pounds. I probably had 30 pounds of gear, food and water on the bike in addition to my own weight, but that's only a guess. A month later I was similarly loaded but had ditched the rear rack in favor of an Extrawheel trailer. No problem with that, indicating the issue was the weight on the back wheel. I love the Jamis's ride, and with a moderate load, the only thing you'll regret is the gearing range that comes stock on the bike, if you ride uphill.