Originally Posted by
nycphotography
That's pretty melodramatic and over the top really, and a little tin foil conspiracy in the blame the company automatically.
I would be pissed if I spent thousands on a bike and my luxury groupset didn't work. It's not unreasonable to be a little over the top given the circumstances. I'm not saying that to jump on the bash SRAM bandwagon, problems crop up and sometimes they get by QA, I'm saying it's a fair reaction.