My brother purchased a Tern foldable bike and when he rode the bicycle to work the next day, the frame of the bicycle collapsed causing him to fall. As a result, my brother sustained a serious brain injury. He had to undergo a craniotomy to remove a blood clot that impaired his cognitive ability and a cranioplasty six months later.

The police conducted metallurgy testing of the front fork and identified that a welded joint was of poor quality and had caused weakness to the joint. The failed welded joint was manually welded and is the primary reason why the fork failed.

It is unthinkable that a bicycle could collapse on the day after the purchase and has changed the life of my brother and his family. He is now unable to work and has to be rehabilitated.