Originally Posted by
Dave Horne
Either way- it doesnt seem like the shop's responsibility to take back your incorrectly sized bike. You said that money isnt important- just buy a correct bike and sell what you have.
From my point of view, they didn't check the advice from Van Nicholas. I was measured in the store but they didn't plug that information into the site from Van Nicholas.
If they measured you and then told you they will do all the ordering, then yes its on them to order the correct size frame(which based on only the height range, they didnt order the correct size).
I just wouldnt play such a hands off role when purchasing an expensive frame build. I would already know my frame size and have an idea of the sizes of all the components too(stem length and angle, crankset length, bar width, etc).
If you wanted a small and they ordered a medium, then yes its on them to correct the error. By how I read your first post though, it isnt that straight forward.