As a matter of routine I do not do business with any online organization that doesn't share a phone number. I have found over the years that a business that prominently displays their phone number is telling you that they are easily accessible and are happy to have a real conversation with you. Those that don't have a phone number or bury their phone number don't want to be "bothered," so I don't bother them. I take part in a lot of different forums. When someone posts a complaint about an unresponsive online merchant, I go to their website. The phone number of that merchant is most often hard to find.

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