Originally Posted by
andrewclaus
I think I see it better now. Cancel what I said above. Are you sure you're shifted into the highest gear? It looks like you're trying to pull it out sideways. In high gear, you should be looking at the round end and it should push right out.
To be sure you're in high gear, where n is number of gears, you should be able to click n-1 times with the shifter, with the cable moving at every click. The round hole in the white plastic spool should be in line with the access port. That probably makes little sense, but good luck.
Hi, that's the problem I think it is stopping me from switching to the 3rd gear to take it out. It is getting caught underneath. When I try to shift up it won't come out I was trying to take the picture from that side angle. But from the top the white spool is above it and it won't move it is getting caught. Also when I unscrew the 2nd screw from the top cover of the shifter it doesn't come off, I looked it up and it appears it is designed this way?