Originally Posted by
sgtdemeo
I purchased 2 Brooks saddles on their website after the brick and mortar store closed, because they were half price. after a week of waiting for them to send a tracking number, I called, left multiple messages, and emailed several times to no answer. I finally had to make a claim through PayPal to cancel the order. ........ .
Thanks for the reply. They said they still taking online orders which I don't believe. That's why I was asking.
I purchased three Brompton bikes from them in the past two years. What a shame..... the owner could have just sold the company because NYCEWheels brand could still worth some money.