Originally Posted by
OhLylo
There is the "master reset" they have you do by holding both buttons for 30 seconds. For me, this did absolutely nothing (except make my fingers tired - those buttons are tough!) when my camera was acting up like yours, but it's worth a shot if you haven't tried it already. It doesn't seem like there's any other way to interface with it without some sort of hardware hacking.
Ok, I did this.
I did a master reset holding down the q button for 35 seconds: No change.
I did a master reset as you have suggested with both buttons for 35 seconds: no change.
I reinstalled the firmware update twice: No change.
What it does is it powers up, does the beeps, the bezel LEDs illuminate in a circle pattern and remains that way. At that point it is completely nonresponsive to any button input and will shut off by itself in about a minute or so. So, I think it's brains are hatched.
New one will be here on Friday. I'll send this one back to Amazon on the same day. I have to say, Amazon is amazing on this. I asked to return because it's defective, they immediately sent another one out and I have 30 days to return this unit or be charged for it. Shipping was no charge to me. I'm sure that as soon as Amazon is notified it is UPS's hands, I'll be credited with the return.