Originally Posted by
AnkleWork
Maybe directly ask the people at the shop for an explanation and a commitment for getting it done. Sorry, that's not as fun as blind anonymous internet guessing.
I just wanted to get a sense of others experiences to gauge whether I’m just being impatient. And actually current bike shop did call me and apologize profusely for not getting it done on initial timeline and for not communicating with me about timeline/status. I would say for me communication is key. I really hate having to call and follow up with a shop after I’ve initially dropped it off. If they’re behind schedule, that’s fine. I just want them to initiate that communication. I feel like a pest having to call and ask the status