himespau 

I'm glad they're there when there's something I can't (or just don't want to) do, but often getting to them is a pain. I prefer older shops because they're more likely to have parts that work with my bikes (exclusively C&V except the kids' rides). I don't expect shops to have all the parts from every single bike ever made, but consumables are nice when I'm in a hurry, which I almost never am. My wife got me a gift card to one local shop a couple of years back that I still haven't used (knee injury and growing kids has decreased the amount of time I spend in the saddle, so I'm not consuming much these days). I may see if I can use it to have them lace up some new wheels, since I dislike the final tensioning/truing steps, but at least I know I can trust my own build when it's done, so I don't know....