Q: How can I best contact you?

A: Email is the best method for contacting us. info@velocals.com

Q: What if I don't see the decal I need?

A: We are now accepting custom orders, however there will be a cost for developing the artwork. To keep that cost to a minimum, you may submit your own artwork as in .eps or .ai format. Artwork should be in vector form, with text converted to outline and colors selected from the Velocals color chart.

Q: I called/emailed you but haven’t received a call/email back. When will I hear from you?

A: We are not able to respond right away to every email or phone call. Contact regarding the status of an order are our highest priority. Contact to request decals not listed on our website may or may not receive a response. However, we do keep a log of such requests for future reference.