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Old 05-09-19 | 08:55 PM
  #7  
HerrKaLeun
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Joined: Mar 2017
Posts: 1,923
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From: Madison, WI

Bikes: Giant Toughroad SLR1 and Motobecane Sturgis NX

Originally Posted by jarko223
Thanks everyone for your input. Here is the update in case anyone is interested:I took it to the lbs and they have contacted Giant with photos of the damage. According to what they said, it will most likely be a 10% off or a brand new frame. To be honest, I am surprised that they are able to use a warranty claim for damage created during assembly (I assume?) but we'll see what happens There was no touch up paint included but then did put a clear coat on it to seal it off.
The brakes were added by factory. All the LBS really "assemnles" is adding the frontwheel and adjusting things. So the person damaging was in the factory.
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