Thank you all! I didn't realize this was as common as it is.

Last time someone here really didn't want a bike was a married couple buying a mountain bike for their teenage daughter so they didn't have to shuttle her around anymore. Said daughter didn't want to be there, arms folded and head down, didn't want to straddle the bike for a fitting, didn't want to take a test ride, and faithfully resisted any effort to engage. I thought of that teenage girl when I saw Kate's reaction.