I don't see a bunch of comments about damage. The comments I see are about dealing with the people at UPS. Their "customer service" sucks, and they're unreliable. I think it just comes down to the fact that their money is in business delivery, and their drivers all want the home deliveries to go just like the business ones. They just walk in an open door, drop a package on the counter, and gtfo. They won't take the time to give friendly service to a home delivery. You Maybe get a quick tap on the door as they're filling out the "you missed us" slip and they're off. I've legitimately waited in my open livingroom/kitchen open floor plan apartment all f-ing day(because they won't even give you a morning or afternoon estimate) and the guy Never knocked. I go and open the door at some point and there's a slip on the door saying the guy was already there and I need to drive 30 minutes to pick up my package at the shipping hub. I think they just run up to the house, stick the slip on the door, and go, because it gets their route done faster. And if you call UPS, they obviously don't give a ****.

I'm So happy Amazon is trying move toward doing all of their own delivery. Hopefully they can cut UPS out of their process all together and I'll hardly ever have to deal with them.