Normally, yeah, you'd think so, but I'm seeing that these were (and still are) some closeout wheels, that they sell "as is", so I could be left high-and-dry (no reply at all yet to my early a.m. message).
But, they sell the identical wheelset, but with various build options, for a hundred bucks more than these. Those wheels are obviously really built by them, and are probably rock-solid, but I still believe these wheels were likely bought in bulk from somewhere else, and sold more cheaply.........pings, cracks, and all.
If that's the case, then they sold them to me under false pretenses, and an ethical operation would step up and at least try to work with me on some replacement wheels, "as is" or not.
I know they're a small but busy operation, and not known for being real responsive or communicative, so I'm hoping they'll get around to tossing me a bone here.