Well, we had a local shop like that for awhile here. Looked all new and fancy, lots of parts, pushing sales,etc. But the few times I gave them a try for parts it was very hard to even get any help.

That said, I do have the best shop ever that I use and those guys are great with all the C&V stuff I ride. From doing a new (old frame) bike build to upgrades, to helping me out with a spacer or ferrule, these guys are there for me. I no longer even try any other shop. Keep looking around for the best shop in your area.

Oh and don't take all the negative feedback personally. Folks love to argue around here.