Originally Posted by
DrIsotope
100% corporate policy. There's no laws against it. They let motorcycles in the drive-thru. In corporate eyes (that is, doing everything imaginable to limit their liability) cyclist = pedestrian. They don't want walk-ups.
Regardless, the incident could have been handled with a bit more tact and not with the language used, if it happened as the OP related it. That's just extremely poor customer service, and in most places an employee dropping an F bomb will get them fired.