Since our former LBS was family oriented it was a good thing for our community. Unfortunately things just didn't work out for him after a few years (and his dad was the LBS owner a decace earlier before deciding to start a chain of coffee shops). Now I have to rely on help from others 40-60 miles away if I can't do it myself.
Lose a bike shop and you'll know the difference.
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I don't know nothing, and I memorized it in school and got this here paper I'm proud of to show it.