Old 09-20-19 | 12:32 PM
  #9  
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eduskator
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From: Québec, Canada

Bikes: SL8 Pro, Pink Crux Lady, TCR Beater

Originally Posted by FlashBazbo
Sorry about this, but this post is in the form of a vent and/or rant. Indoor trainers. When I bought my last one (Wahoo Kickr Snap), the revised product had been on the market less than a year. I had problems with mine and, if you believed the Internet forums, a LOT of people did. They didn't do what they were sold as doing. Among the problems was that the trainer's connection with Zwift was bodgy. Wahoo fixed all the bugs within four to six weeks after I purchased mine -- but why didn't they fix the bugs before selling the product to the public?

Now, I'm in the market for a trainer again. I've narrowed my choices to the Wahoo Kickr, Wahoo Kickr Core, and Tacx Neo 2T. All three trainers are less than a year on the market. But all three trainers have established reputations of having problems! Wahoo's problems are bad enough and pervasive enough that the CEO did a YouTube video about them. The Neo 2T's issues are sufficiently bad that the usual product reviewers, having used the trainer for months, aren't comfortable even providing reviews! The 2T's predecessor, the Neo 2, has been out for about a year, but STILL doesn't provide all the features it was marketed as providing! Again, why not get the product right before unleashing them on the public?

Maybe this is accepted procedure in the home indoor exercise market? It seems that treadmills and ellipticals are susceptible of the same issues.

Trainer manufacturers . . . please do your testing BEFORE you sell us the product! Get the feature set established and working BEFORE you make promises you will never keep! It's no fun to buy a product only to discover it doesn't work as advertised.

End of rant.
It is normal for new product to experience issues... That's why I usually never get the latest products, especially car makers when they launch new models - worst thing to do is to buy one right away lol.

If it's a brand issue however I'd suggest getting a brand that has better product feedback?
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