Andrew R Stewart 

Try another saddle? First up is of course the fit and conditioning of the rider. After this has been narrowed down (as opposed to finalized, a new saddle will affect the fit) as best possible and the problems remain then try another saddle.

More and more shops and saddle brands are offering some sort of "comfort warranty" where one has 30 days to use it and still be able to return for exchange (maybe credit/refund). We sell a couple of saddle brands that offer this trial period. We have a pretty good rep for bike fit and generally the first saddle our customers get works well. But we do see exchanges and the different saddle gets the same trial period. We have collected a number of saddles in our fitting "department" and will do loaners often outside of any purchase policy/offer.

We don't know where the OP is or if they have access to any LBS. This type of problem and search for a better saddle is as old as cycling is. The only solution that has worked consistently for over a hundred years is to try a different saddle until one is found that works. Obviously doing this via UPS can get expensive and/or take a lot of effort with repackaging and returning to the online seller. Andy