Back to the original point, these guys believe Canyon is damaging their business:
https://fitwerx.com/the-canyon-conun...our-next-bike/
In the blog post he states that they aren’t built around a service model, but instead on selling new bikes. Of course, these are the guys that got my wife to spend $5,000 on a 105 equipped Guru as her very first road bike (before we were married) “because it’s custom fit for her”
it is a pretty nice bike though