Originally Posted by
eduskator
UPS took it at the customs? Merlin's website says they use FedEX, I would have thought they would stay with the same carrier from A to Z.
On my end, I checked my tracking # and it seems like Canada Post is waiting for the package to arrive in the country. It looks like it's still in UK.
-21/04/2020 16:36:08 TRAKPAK PROCESS CENTRE 198 BASILDON, SS15 6TR, GB
-19/04/2020 18:10:24 DEPARTED Merlin Cycles Ltd 218
18/04/2020 - Order placed on website
It was with UPS the entire time.
During checkout, UPS was the only listed shipping option, so I'm not sure if they are back to normal(ish), or if the carrier varies depending on the country of destination...either way, it arrived much quicker than anticipated, so I'm happy