Originally Posted by
busb0rg
I placed a zip tie around the bike, so it was close to the rim, and there was a single place on the wheel, where it touched. The same place every time. Same thing on the back wheel. Since the rim it's the rim, I should take it to a bike shop, or the place where I bought it, no?
Yeah, they can throw it on the truing stand and get it straightened out, I am no expert on wheels and am surprised by this on a new bike, but I have also heard machine-built wheels go out of true easier than hand built, properly tensioned ones.
The LBS will know what to do, explain to them your zip tie check. Good on you for doing that, that's smart.