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Old 05-13-20 | 05:30 AM
  #1028  
efaust
Junior Member
 
Joined: Jun 2007
Posts: 10
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Hey all,
I ordered some wheels back in March. Assembly was almost a month and I got a shipping notification on the 28th of April. It said that shipping would be handled by FedEx (to the US) and that it would take about two to three weeks. I got this message this morning:

This is a further information for you about the multimodal transport emergency lane of FedEx who is now well organizing your order delivery with Light Bicycle.

More precisely speaking, it takes about 3 to 4.5 weeks for the packages to arrive at your doorstep, with the shipping fee well controlled. We have been using this new shipping approach for a month successfully.

Transit Time explained:
Step 1 - Shipment collected from our factory in Xiamen, China (1~2 days).
Step 2 - Shipment transported from Xiamen to Shanghai port via domestic flights (1~2 days).
Step 3 - Cargo be loaded onto the vessels and customs clearance (2~3 days).
Step 4 - Shipping from Shanghai to Los Angeles port (2~2.5 weeks).
Step 5 - Customs clearance and delivery within the US to your address (5~7 days).
No action is required by the customer, all of the clearance events are handled for you.

Please note, the tracking system for this emergency route is not perfect due to the limited time of preparation. Unfortunately, information will not update until the package has cleared import customs and is logged onto the FedEx system in LA. This no-update period will last about a month.

Thank you for your understanding about the situation affected by the coronavirus undergoing worldwide. Your great patience is highly appreciated.


I don't know how shipment is effected if you are outside the US, but if you are having wheels built in China and shipped to the US, it'll be awhile.

​​​​​​​-Erik
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