My Current Situation...
I ordered a set of AR46 rims with CX-Ray spokes and a 28H set of DT350 on the 6th of May.
I followed up 2 weeks ago - they advised another 8-10 business days to finish the wheels. The rims were currently in being sanded back.
I followed up today (At no point have they actually sent me an update, always initiated by myself). 2 things came up
- 1. The wheels were not yet built. They are waiting on the DT 350 hubs that were not in stock, and have since had Covid Related delays. Expected time to delivery to LB is mid June, and another 3 days-ish to build.
- 2. EMS are no longer doing non-priority mail outs from China as we're now aware of. Supposedly this is under chinese government direction. I was given the option of waiting it out or splitting the additional cost of FedEx (8-10 days postage). the cost was $118 USD (an additional $59 USD out of pocket for myself)
1 was a surprise to me, i thought that the wheel would be built by now - but in retrospect i can see how they would be restricted by the same sorts of logistics issues we're seeing the world over.
2 i expected, so i wasn't really that fussed when given the option. I'd rather spend the little bit extra (when you compare to the total cost of wheelset build) then wait indefinately for China EMS to resume services.
Regardless, i was a little bit miffed. To LB's credit (Koko is great, definately doing the best she can under the circumstances) they offered free tape and valves. I don't plan to go tubeless so they threw in 2 tapes instead.