I am in the San Francisco Area, and bike shops are just overwhelmed. Bikes are delivered at the curb, as you are not allowed to go in their shops, even with masks. You order your bike on line, line up outside, 6' apart with a mask on, they roll out the bike and you ride it off. Not the best customer experience, but it allows them to stay in business and they do offer returns if not satisfied with a bike.
As for not shifting much, I guess I have disproportionately strong legs for someone 5'9" and 145 pounds. I just pedal through any gear I am in, but sure that will change with this new bike.
Thanks