I have a Veego Semi-Fat which is similar to the Rad mini step thru. I also have a Specialized Como. I have handled the mail order bike by doing most fixes and maintenance myself with some help from local bike shop. I have seen a lot of Rad bikes.

Components on Rad are lower end but usable. The cable actuated disc brakes are less than optimal. They need a lot of adjustment. A lot of people end up switching to hydraulic brake systems or calipers. The hub motor with cadence sensing is fun to ride if you want quite a bit of push. My Veego has a slightly less powerful motor and it still feels a little moped like. My Como cost 3.5 times what I paid for my Veego. Absolutely, inarguably a better bike. Very stable yet responsive ride. Feels very natural to pedal. Mid motor gets mor mileage. Power is more controllable.

Is Rad worth the money. Yes I think it is but you need to self service or have a shop that will help you. I’m sure Rad will help you over the phone if parts break. I think Rad offers interesting bikes for the price. My Veego has been ridden over 3000 miles in less than a year and I really don’t think those bikes hold up great to a lot of use. I would be concerned about the Rad Wagon bike brakes. The Tektro mechanical discs will need a lot of adjustment. If I got the bike I’d put some hydraulic brakes on it. Specs don’t say which Shimano derailleur but since it is 7 speed it is bottom end. The shifter is OK but not built for wear and will be prone to not catching the gear. I think you can have a lot of fun with a Rad bike. Brakes are easy to upgrade.