Originally Posted by
azjpeg
"Tighten to 12-14N-m by torque wrench". It does look like there is some slight damage to the metal. I've got great photos, but can't post yet since a newbie (I'll go make some posts to get me there!)
Sounds like a Shimano crank since that is exactly what is printed on the NDS arms. What does the drive side say? Something like "Deore"?
Regardless, this is something that needs to be addressed by the dealer since there may indeed be damage. Tough situation with them being forced closed. You could try to reach out to Specialized, explain the situation and see if there is anything they could do for you.
Does is look anything like this?