Full Member
Join Date: Sep 2015
Location: Denver Colorado
Posts: 339
Bikes: 2020 Pivot Vault, 1983 Rossin Record, Garneau R1, Mesamods home built gravel/rain commuter bike, 1995 Barracuda A2V modified with Surley single speed dropouts, 1969 Bottecchia junkyard special fixed gear, Cervelo P4, Mesamods 650b klunker
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It seems like lots of folks are confusing the pedal with the crank arm. Assuming the pedal came loose from the crank arm, the bike should definitely be returned to the dealer where the bike was purchased. The reason it happened is that the pedal was not properly torqued when the bike was assembled. It's actually happening a lot lately with the high demand for bikes. Some shops are under a lot of stress to get a lot of bikes that are sold build. Corners get cut, lots of interruptions from the phone constantly ringing, pedals not tight, a bolt here or there not torqued, then things come apart early on. I've repaired 4 of these last week from a competitor's shop. Same thing if the crank arm fell off. Generally, the cranks are attached to the bike out of the box, but they're not always torqued to spec.