I'm also amazed Shimano is still able to honor that crank recall from 1997.

In 1996 I bought Trek 730 hybrids for my daughter and daughter-in-law and the Shimano cranks on both were recalled a year later. Apparently there was a casting or molding flaw and a few of the arms had cracked. My LBS got both replacement kits for me within a few weeks and I installed them with no difficulty.