Here is a pdf about the motor http://www.engines.piaggio.com/data/...powertrain.pdf EBR reviews from 2017/2018 listed the motor as an in-house design, it was available programmed as Class 1 (Comfort) or Class 3 (Active). The display by Continental had bluetooth, there were customer and dealer apps for the bike, and I think the head-tube shock absorber with not much travel was a design thing at the time as the Gazelle EasyFlow/Ami model came out about the same time with that feature.

An early problem with the Wi-Bike belt drive/Nuvinci models that used a belt from Continental was as a result of multiple failures reported on Ikea Sladda pedal bikes using the same belt leading to that component being withdrawn from market, the Wi-Bike was subsequently sold with derailleur only. In 2020 Continental withdrew from the e-bike market entirely so presumably their technical support for the Wi-Bike has gone unless Piaggio have an arrangement to cover the warranty period, but as others have pointed out (and I am not a lawyer) the legal wording on the product page under "Disclaimer of Warranties" mentions them being sold "as is" suggesting the Wi-Bikes may no longer be sold with either a warranty or technical support. Very few comments on the EBR brand sub-forum, mostly complaints about the belt recall. Presumably Piaggio dealers didn't know how to market it, there was one near me (now gone) but I never saw a Wi-Bike in their shop window, it was over-priced at launch and the current pricing looks like clearance.