Originally Posted by
Steve B.
Curious as I’ve got near 1000 miles on that WTB, tubeless and tubes, never had any issue. It’s the stock wheel on the Cannondale Topstone aluminum, there’s zero comments about a similar problem on the FB page for that bike.
I’d re-tape the rim.
I do believe that it is a decent set of rims, and maybe I just have a defective unit. That being said, this already happened to me 3x, and I fell and got hurt the second time (and it was set up with a tube, not tubeless, so the tape shouldn't make any difference). The biggest problem here is that WTB wants me to
try and retape the rim first, to ascertain that the rim is the problem. I kind of felt like a lab rat at that point, not a customer. What if it happens again, and I'm not that lucky? Don't you think that, as a big company, they could think of my whole experience with their products, and simply replace the rim for me? It cannot be that expensive, it's not even a high-end model.