Originally Posted by
WhyFi
The water bottle is an anecdote about a popular figure in the sport. It's certainly not an explicit recommendation and I don't see it as an implicit recommendation, either. I guess that I could see someone not being fond of it, but to be so perturbed as to post complaints online and/or let it sway brand opinion is a bit... much.
Honestly, the actual point of a social media site such as Twitter, has been very much to express opinions or complaints. I really don't see anything wrong with the tweet or person who posted it as it seems to be his genuine viewpoint (and not a troll); maybe it's more apropos to be calling Road.cc the 'tool' in this situation -- turning one guy's tweet into a news story?