Originally Posted by Tom L

so this shop kept up with it's sketchy business practices all along the way of the repair.
there was a question of a frame crack when I dropped the bike off, when they came back with an estimate , no mention of the possible crack
so I had to remind them, ohh we forgot about that, then I waited a week and a half for an answer from the manufacturer, lifetime warranty on the frame. if it was a crack or not.
the shop wanted to do the repair, then charge me again to swap over all the parts if the frame was cracked, so I waited for the manufacturer to clear the
frame and make a note that the frame wasn't cracked, OK great do the repair, I went to pick it up yesterday, they walk the bike outside
and hand me the bill, I look at it and it isn't right, I get the oops might have made a mistake, they tried to stick me for $70 extra for the tax, rang up the labor
twice was the excuse, same deal every time with this shop, they will always try to get one over on you every time you stop by.

I will give them credit, they are very smart with ways to screw over their customers, they think in ways to compound things that most may not see.or don't care about, but after a while it is just annoying and you feel like you are getting robbed
then there is always the mistake at the register with something.always something, hopefully the last time I will have to deal with them