The Nytro is not sold in the United States, so most of us won't be able to help. The Dyodo is sold here, and all the typical manuals came with the bike. Even the brochures/manuals related to the motor and battery. If your dealer cannot help you, I suggest you find another dealer. On-line at Pinarello won't help you much. Their web site is pretty poor as to information. You might try the manufacture of the motor in the Nytro, (which is a different system than the Dyodo).