Originally Posted by SpeedRanger

Yesterday a guy (customer) was complaining to the owner of a LBS about lengthy turn around time for repairs because of, "too many cheap bikes coming into the shop".
This shop does sell high end brands and models, but there was a noticeable row of out of place department looking bikes in need of repair.

I own both high and low quality bikes but do my own wrenching, so I never gave thought to this first world problem.
Does this guy have a point, or is he stuck up because he rolled in with an expensive bike and was told 2 weeks for repairs?