+lots. Dropped bikeflights when the dropped FedEx, mainly 'cause their prices went up. Both carriers have damaged stuff for me, pretty equally, so price is paramount. I do almost always check both, and shipbikes so far has always been cheaper.

Shipbikes website is clunky. It requires you to pick a dropoff location right at the beginnin, and never finds the Walgreen's that's 2min away, so I always click on the nearest one that shows, with is 6-7mi away. That's what prints out on the shipping label as the origin/return address, but I use Walgreen's for the dropoff instead. All the scans and deliveries have been no problem. I figure it doesn't much matter what the label says, when the driver scans it at Walgreen's, that's the origin. I'm supposing that if the shipment went sideways and had to be returned, they'd return it to the scanned origin. If that's not the case, and it goes back to a dropoff I didn't actually use, well, I don't know what happens then. Uh-oh.

I've never had any problems with shipbikes that required using their customer service. I did have a bikeflights label that wouldn't scan at the dropoff a couple years ago, and they sent a label to my phone almost immediately, so my customer service experience with them was good.