I have shipped several bikes and frames with both shippers. I have had damage claims with both shippers as well. There has been a difference in which each handles their damages/lost shipments. With Bikeflights, I made a claim and they paid ASAP. I never dealt with the shipper (can't remember if it was UPS or Fedex at that time). It was quick and painless. With shipbikes, I had to file a claim directly with Fedex. I had to follow up several times and had to fight an initial denial of claim each time. One claim was awarded in our favor and the other was denied. We had to do much more work with shipbikes, but their customer service was top notch throughout the claims process and assisted every step of the way.

Shipbikes has been cheaper in every instance I compared. Sometimes, by a wide margin. As an aside, when selling a frame through eBay, eBay's Fedex pricing has occasionally been the cheapest of the three options (eBay has never been cheaper for a full bike).

Shipbikes wins on price.

Bikeflights wins on claims.

I have continued to use shipbikes as I feel the rate of damage is low and the added hassle is worth the overall lower prices.

Shippers do not want to pay any claims. Dealing with them directly is a hassle. The claim that was denied was for a lost package. Fedex delivered the box to the wrong address. Fedex left me a voice mail saying it was delivered to the wrong address and they would seek to retrieve the package. They could not retrieve the package and opened a case on our behalf. We provided all required documents thinking it was a formality. They denied the claim because it was not sent with signature required...despite them telling me on record that they delivered it to the wrong address. They denied the appeal as well.