My Cycliq Fly6 broke down after 10 months. Contacted them and opened a trouble ticket. After a week of going back and forth by e-mail, including having to make a video of myself performing the tests, they asked that I ship it back to them for further evaluation. BACK TO AUSTRALIA. I paid $30 for shipping (from USA) and waited 2 weeks until they got it. They confirmed it's defective and offered me a coupon to buy the new Gen3. I told them I just wanted mine repaired/replaced under warranty. They said none of the older (Gen2) models are available. I have to wait until they finish with the Gen3 production and then they'll produce more Gen2 for warranty purposes. Then they blamed Covid19. They decided to produce a new model without having sufficient older models in stock to replace defective units under warranty and it's Covid's fault????

They have no time estimate of when they'll be able to replace mine under warranty. It's been more than a month and still waiting.

Cycliq is a publicly traded company in the Australian stock market. Their stock price has plunged by 90% since it started trading 3 years ago. They are absolute junk and don't honor their warranty. I see a bankrupt company pretty soon. Stay away from their products.