Originally Posted by
drewguy
Yeah, I confronted that this Spring/Summer (I think - time is odd these days), but it's been fixed for a while.
Have you unpaired and repaired the phone to the Elemnt - forgetting the device in bluetooth settings? My recollection is one part of the problem is that Apple's iOS update (if you're on iPhone) required more explicit agreement to pair a device, and devices paired under the previous OS didn't work because you hadn't given permission, but the permission dialogue never popped up.
I have done all of these things, and mine works about 2 of every 5 rides. Wahoo says my situation is unique as they receive very few reports like mine. The only thing I haven't done is replaced the phone itself.