Old 12-10-20 | 09:38 AM
  #11  
Cyclist0100
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Joined: Jan 2020
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Originally Posted by jadocs
Yeah, I didn't think it would....it really sounds like a sensor issue. I would call them back and tell them it is just not working correctly. They should switch out the unit for you.
Just got off the phone with Wahoo tech support. They're going to send me a new unit, which is both great and disappointing. I appreciate that they did not drag this out making it more difficult than it needed to be. But at the same time it's disappointing that the issue could not be fixed. Wahoo tech support has been great. The hardware... not so great. In 8 months I've had the heart and cadence sensors replaced due to malfunction, and now the head unit. Pretty dismal hardware performance/reliability IMO.

Originally Posted by Iride01
Does your device have a barometric sensor? I didn't see one listed in the spec's on Wahoo's site. Barometric data will give a better and more accurate info, but it is prone to stuff that can make it seem more inaccurate than other methods used by GPS devices.

If your device isn't using a baro sensor, then position accuracy can really throw off the elevation gain/loss that is being accumulated. IE, when you go over a bridge, map data tends to show the elevation of the terrain below. As you ride along the side of a hill, if one moment the position shows you on the low side then the next moment it shows you on the high side, then you've just climbed whether you actually did or not.

I'm not saying that you might not be having other issue. But often I think many have an expectation of accuracy and consistency of information that will never be there.
The Wahoo site does reference a barometric port, but I really don't know where it is on the head unit. I checked all ports and openings and nothing is obviously clogged or obstructed. I'll see how things go with the new head unit; but despite Wahoo's willingness to replace malfunctioning items via warranty (which I really appreciate), I will likely not purchase any more Wahoo products.
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